Privacy Policy
This Privacy Policy explains how Vatsla Handicraft, operating the TaMa brand, collects, uses, shares, stores and protects personal information when you visit tamastores.com, place an order, contact us, subscribe to updates or otherwise interact with TaMa.
By providing personal information, you acknowledge the practices described here. Where consent is required, you may withdraw it using the methods explained below. Withdrawal will not affect processing already lawfully completed.
Information We Collect
Information you provide may include your name, billing and delivery address, telephone number, email address, order details, product preferences, account credentials, messages, reviews, photographs or videos submitted for support, customization files and information required for corporate or bulk enquiries.
Payment information is processed by authorized payment providers. TaMa should not state that it stores complete card or banking credentials unless this is technically verified and legally supported.
Information collected automatically may include IP address, browser and device information, operating system, approximate location, referring page, pages viewed, actions taken, timestamps, cookie identifiers and website-performance information.
How We Use Information
- Process, confirm, dispatch and deliver orders
- Provide account, customer-support, return and refund services
- Communicate order and delivery updates
- Respond to enquiries and prepare corporate or bulk quotations
- Complete approved customization and packaging requests
- Prevent fraud, misuse and security incidents
- Maintain and improve the website and shopping experience
- Measure website traffic, performance and campaign effectiveness
- Send marketing communications where permitted and subject to available opt-out choices
- Meet accounting, tax, legal and regulatory responsibilities
- Establish, exercise or defend legal claims
Cookies and Similar Technologies
TaMa and its service providers may use necessary, preference, analytics and advertising cookies or similar technologies. Necessary cookies support functions such as the shopping cart, checkout and security. Other cookies help understand website use, remember preferences or measure advertising, subject to the consent choices required by applicable law.
Customers may manage cookies through available website controls and browser settings. Blocking some cookies may affect website functionality. The website team should publish a cookie banner and preference tool that match the technologies actually deployed.
Marketing Communications
Where permitted, TaMa may send information about new products, offers and gifting ideas by email, SMS or WhatsApp. You may unsubscribe through the link or instructions in the message or contact us. Transactional messages about an order may continue even after marketing consent is withdrawn.
How Information Is Shared
TaMa does not sell personal information. Information may be shared only as reasonably necessary with website-hosting and technology providers, payment processors, courier and logistics partners, communication services, analytics and advertising partners, professional advisers, government authorities where legally required, and a successor in a genuine business transfer.
Service providers receive only the information reasonably needed for their function and are expected to handle it securely and lawfully. The website team must replace this general description with named providers where required or appropriate.
Data Retention
Personal information is retained only as long as reasonably necessary for the purposes described here, including order fulfilment, customer support, fraud prevention, accounting, tax, legal and dispute-resolution requirements. Retention periods may vary by category. Information will be deleted or anonymized when it is no longer required, unless continued retention is legally permitted or required.
Security
TaMa uses reasonable administrative, technical and organizational safeguards appropriate to the nature of the information handled. No online system is completely secure, and absolute security cannot be guaranteed. Customers should protect account credentials and notify TaMa promptly of suspected unauthorized activity.
Your Choices and Rights
Subject to applicable law, you may request information about the personal data held about you, correction of inaccurate information, deletion of information that is no longer required, withdrawal of consent, cessation of marketing communications and grievance redressal. Some requests may be limited where retention or processing is required by law or necessary to complete an existing transaction.
To submit a request, email [privacy or grievance email] with your name, contact details, request description and sufficient information to verify your identity. Do not send unnecessary identity documents.
Children’s Privacy
The website is intended for adults capable of entering into a contract. TaMa does not knowingly seek personal information directly from children. If a parent or guardian believes a child has provided personal information without appropriate authorization, they should contact TaMa so the matter can be reviewed and handled according to applicable law.
Third Party Links
The website may link to services not operated by TaMa. Their privacy practices are governed by their own policies. Customers should review those policies before providing personal information.
Data Breaches
If a personal-data breach occurs, TaMa will investigate, take reasonable remedial measures and provide notifications required by applicable law.
Policy Updates
This policy may be updated to reflect operational, technological or legal changes. The latest version and revision date will be published on this page. Material changes will be communicated where required.
Privacy and Grievance Contact
Email: thetamastores@gmail.com
Call: +91 6395364836
Address: B-84, Dayanand Colony, Peetal Nagri, Moradabad - 244001, Uttar Pradesh, India